Ex Libris (ExL) Contacts & Resources

Support

Issues are managed through submitting cases via the Customer Portal:

Call Support directly to report a system down: 877-445-5693

NYARC's institutional username and password:

username: 01nya

password: NE20ya

Primo Back Office:

https://nyarc-primo.hosted.exlibrisgroup.com:1443/primo_publishing/admin/acegilogin.jsp